Last Updated: 14 February 2025
At Royal Reflection Dazzling Studio, we are committed to delivering your orders in a timely and efficient manner. This Shipping and Delivery Policy outlines the details regarding our shipping methods, delivery times, and associated costs.
1. Shipping Destinations
We currently ship to addresses only within India. At this time, we do not offer international shipping. .
2. Shipping Charges
Shipping charges depend on the order value and delivery location. The final shipping cost will be calculated at checkout and displayed before you complete your purchase.
- Standard Shipping: Cost of Shipping will vary based on the weight and volume of packing. To give an idea, a single necklace set order weighing less than 500g (including packaging material) , should incur flat INR 60 shipment charge whereas for single/multiple products with total weight (including packaging material) with weight between 500g to 1000g will incur INR 200, for single/multiple products with total weight (including packaging material) with weight between 1000g to 2000g will incur INR 400/-. Please note that depending on customer’s order, we have to select a packaging material. So the weight and size of the packaging material can vary but is taken into consideration to calculate shipping charges. Our shipping charges our as per market standard.
- Free Shipping: Product cost orders above INR 1500/- will not have any shipping charges.
3. Order Processing Time
Once your order is placed, it will be processed within 1-3 business days. After processing, your order will be shipped, and you will receive a confirmation email with your tracking details.
Please note:
- Orders placed on weekends or public holidays will be processed on the next business day.
- During peak seasons or sales, order processing times may be slightly longer due to high demand.
4. Delivery Timeframes
Delivery times vary depending on your location and chosen shipping method. Here are the estimated delivery times for standard shipping, the delivery time may get delayed in case of unforeseen circumstances:
- Metro Cities (e.g., Delhi, Mumbai, Bangalore): 3-5 business days
- Other Urban Areas: 5-7 business days
- Rural Areas: 7-10 business days
Express Shipping may take 1-3 business days, depending on your location. For now, we do not have this option, but will start it soon.
5. Tracking Your Order
Once your order has been shipped, we will send you a tracking number via email or whatsapp (this feature will start soon) so that you can track your shipment. Please allow up to 24 hours for the tracking information to become active and/or for new updates.
6. Delivery Delays
While we strive to deliver your orders within the estimated timeframe, delays may occur due to unforeseen circumstances, such as weather conditions, courier delays, or public holidays. In such cases, we will do our best to inform you of any delays and provide updates on your order status.
7. Unsuccessful Delivery Attempts
If delivery cannot be completed because the recipient is unavailable, the courier will make additional delivery attempts. After the final attempt, the package may be returned to us. In such cases, we will contact you to arrange a re-shipment, which may incur additional shipping charges.
8. Damaged or Lost Shipments
If your order arrives damaged or is lost during transit, please notify us immediately at [email protected]. We will work with the shipping carrier to resolve the issue and ensure that you either receive a replacement item or a refund, depending on the situation. For damaged products, it is mandatory to send us a video of product unboxing. Please check our cancellation and refund policy here
9. Change of Shipping Address
If you need to change your shipping address after placing an order, please contact us at [email protected] as soon as possible. We can try to update the address as long as the order has not been shipped. However, if the order is shipped before updating the address, then there will be an additional delivery charge for sending it to new address.
10. Contact Us
If you have any questions or concerns about your shipment or need more information regarding our shipping and delivery services, feel free to contact us at:
Royal Reflection Dazzling Studio
Shop 7, Business Signature Roongta, Artillery Road , Nashik 422101
+91 7350 446678