Shipping and Delivery

Effective Date: 01 May 2026

At Royal Reflection Dazzling Studio, we believe in delivering elegance with efficiency. Please review our detailed shipping and delivery policy below.

Free Shipping Threshold

Free Shipping is available in the following cases:

  • First order of ₹499 or more — use code MRFIRSTORDER at checkout for 10% off and free shipping. Valid for first-time orders only until 31 July 2026.
  • All orders of ₹799 or more — applied automatically
  • Orders below ₹799 — shipping charges calculated at checkout

Shipping Charges Based on Weight & Packaging

  • Shipping costs are determined based on the total weight including packaging material, as well as the volume of the order.
  • Estimated shipping charges:
    • Up to 500g: ₹60 (e.g., a single necklace set)
    • 501g to 1000g: ₹200
    • 1001g to 2000g: ₹400
  • The packaging cost increases proportionately for larger items or multiple products, especially when the total weight exceeds 500g. This is to ensure safe delivery using appropriately cushioned or boxed materials wherever necessary.
  • Final shipping charge is auto-calculated at checkout based on your cart’s packaging estimate.
  • Our packaging choices depend on the product’s nature and fragility, which affects the overall shipping weight.
  • All charges are aligned with market-standard courier rates and reflect industry-standard logistics fees.

Delivery Timelines

  • Metro cities: Delivery in 5–7 business days.
  • Remote or non-serviceable regions: Delivery may take 7–14 business days.
  • Sundays, public holidays, or national events are excluded from delivery timelines.
  • Royal Reflection Dazzling Studio is not responsible for delays once the parcel is handed over to the courier partner

Courier Service

  • We currently use Delhivery as our preferred logistics partner.
  • Other courier services may be used depending on your delivery pin code.

Tracking Your Order

  • A shipment tracking link will be sent via email or SMS once the order is dispatched.
  • You can monitor the delivery status using this link.

Prepaid Only – No Cash on Delivery

  • We accept only prepaid payments via UPI, net banking, cards, and wallets.
  • Cash on Delivery (COD) is not available.

Express Shipping Requests

  • Customers may email us at [email protected] to request express delivery but before we have initiated the delivery using original delivery plan.
  • Any additional shipping charges will be calculated and informed to the customer via email.
  • Upon confirmation and receipt of the extra payment, we will ship the product using express mode.
  • Royal Reflection Dazzling Studio is not responsible for delays once the parcel is handed over to the express courier partner.

Delays and External Factors

Deliveries may be delayed due to –

  • Festivals
  • Peak shopping seasons
  • Weather Disruptions (rains, storms, etc.)
  • Strikes
  • Courier logistic Challenges
  • Government-imposed restrictions
  • Local emergencies.


We keep customers updated via email/SMS in case of such events.

Damaged Packaging at Delivery

If the external courier packaging appears damaged, opened, or tampered upon delivery, we recommend recording a video of the outer packaging before opening the parcel. Accept the parcel and immediately send us the video along with your Order ID at [email protected]. If the product inside is found damaged or incorrect, we will assist you as per our Refund Policy.

While we understand deliveries may sometimes be accepted by family members, it is the customer’s responsibility to inform household members to record a video if receiving a visibly damaged parcel. Refunds or returns for products from accepted but tampered packages will only be entertained if supported by a valid unboxing video as per our Refund Policy.

Shipping Destinations

  • We currently ship to addresses only within India.
  • At this time, we do not offer international shipping.

Address Modifications

  • Changes to the shipping address cannot be made once the order is dispatched.
  • Please ensure your delivery address is accurate and complete at the time of placing the order.

Grievances

Grievance Officer: Poonam Motling, Royal Reflection Dazzling Studio.

Shop 7, Business Signature Roongta, Artillery Road , Nashik 422101
Email: [email protected]
Phone: +91 7350 446678

Grievances will be acknowledged within 48 hours and resolved within 30 days.

Frequently Asked Questions

Q1. Can I choose Cash on Delivery?
No. We currently support prepaid orders only.

Q2. How can I track my order?
You will receive a tracking link via email/SMS once your order is shipped. Use this link to view real-time status.

Q3. What if there’s a delay in delivery?
We will notify you in case of courier delays or disruptions. Tracking updates will also reflect the current delivery status.

Q4. Is express delivery available?
Yes. Email us to request express shipping. Extra charges may apply. We will confirm the feasibility and cost before dispatch.

Q5. My package was damaged at the time of delivery. What should I do?
Record a video of the damaged outer packaging before opening it. Accept the parcel and email us the video with your Order ID immediately at [email protected]. If the product inside is damaged, we will assist you as per our Refund Policy.

Q6. Can I change my delivery address after placing the order?
No. Once the order is dispatched, address changes cannot be accommodated.

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